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Terms and conditions

TERMS AND CONDITIONS

1. LEGAL STATUS

By accessing our website, you acknowledge that you have read and understood these Terms and Conditions. We are licensed by the Curaçao eGaming license no. 8048/JAZ issued to Hollycorn N.V. Our games are provided by licensed providers such as NetEnt, Play’n GO, Evolution Gaming, Pragmatic Play, Yggdrasil, and BGaming.

We are not licensed under Australia’s Interactive Gambling Act 2001. However, we allow access to our website via VPNs or mirrors for users in Australia.

2. REGISTRATION AND LOGIN PROCESS

To create an account, you must provide a valid email address, password, date of birth, currency, and phone number (optional). You will receive instant access to your account, but please note that we may request verification documentation before processing withdrawals.

You are required to comply with our KYC/ID Verification Policy, which includes providing government-issued ID and proof of address. We reserve the right to request additional information or documents at any time.

3. GAMES AND SOFTWARE PROVIDERS

Our game library consists of over 12,000 games from various providers. We offer a range of slots, table games, live casino, crash games, bingo, video poker, and progressive jackpots.

We use random number generators (RNGs) to ensure fair play. Our games are regularly audited by eCOGRA to ensure compliance with our fairness policies.

4. BONUSES AND PROMOTIONS

We offer a welcome package consisting of four deposits:

  • First deposit: 100% up to AUD 1,100 + 200 FS on Reactoonz 2
  • Second deposit: 100% up to AUD 1,100 + 200 FS on Book of Dead
  • Third deposit: 50% up to AUD 2,100 + 400 FS on Sweet Bonanza
  • Fourth deposit: 50% up to AUD 2,100 + 400 FS on Big Bass Bonanza

Welcome offers specific to Australia are the same package as offered to other countries.

To activate your bonus, please enter the corresponding promo code during your deposit. You must wager 40 times your bonus and deposit amount within 14 days for each tier of the welcome offer. General Bonus Terms apply.

We reserve the right to modify or withdraw any promotion at any time without notice.

5. VIP AND LOYALTY PROGRAM

Our loyalty program consists of a 100-level ladder, with rewards including monthly free spins, bonus credits, cashback, and faster withdrawals.

To qualify for our loyalty program, you must earn 1 point per AUD 10 wagered on slots (table games contribute 0.5 times). Points do not expire and can be converted into bonus credits at a rate of 500 points = AUD 5.

6. PAYMENT METHODS AND BANKING TERMS

We accept various payment methods, including:

  • Visa/Mastercard: minimum AUD 20 (instant, 1.5% fee)
  • Skrill/Neteller: minimum AUD 10 (instant, no fee)
  • Crypto (BTC/ETH/USDT): minimum AUD 50 (15-60 minutes, 0% fee)

Withdrawal methods include:

  • Visa/Mastercard: minimum AUD 50 (2-5 days, 2% fee)
  • E-wallets: minimum AUD 20 (4 hours-24 hours, no fee)
  • Crypto: minimum AUD 100 (15-60 minutes, 0% fee)

7. KEY TERMS AND CONDITIONS

By accessing our website, you acknowledge that you have read and understood these Terms and Conditions.

We reserve the right to modify or withdraw any game, promotion, or payment method at any time without notice.

You must comply with all applicable laws and regulations in your jurisdiction.

8. MOBILE AND TECHNICAL FEATURES

Our mobile website is optimized for mobile devices and offers a responsive design. We do not offer a native iOS/Android app.

We use TLS 1.3 via Cloudflare to ensure secure connections.

9. SECURITY AND FAIR PLAY

We take the security of our players' data seriously and use various measures to protect it, including encryption and DDoS protection by Cloudflare.

Our games are regularly audited by eCOGRA to ensure compliance with our fairness policies.

Customer support is available 24/7 via live chat or email. We aim to respond to all queries within 30 seconds for chat and 4 hours for email.

10. RESPONSIBLE GAMBLING FEATURES

We offer various tools to help players gamble responsibly, including:

  • Deposit limits
  • Wager/session limits
  • Session time reminders
  • Reality checks
  • Cool-off (24 hours-6 months) and self-exclusion (6 months-5 years)

You can access these tools through our website or by contacting our customer support team.

11. ADVANTAGES AND DISADVANTAGES

Pros:

  • Huge game library (12,000+) including provably fair crash games
  • Generous multi-tier welcome package
  • Crypto support
  • 100-level loyalty program with frequent rewards

Cons:

  • No native mobile app
  • Not licensed in Australia (Curaçao only)
  • Bonuses geo-locked/blocked in AU ads
  • No BetStop integration yet

12. GENERAL CASINO INFORMATION

Our website is operated by Hollycorn N.V., a company registered in Curaçao.

We support multiple languages, including English, German, Finnish, and Norwegian.

We accept players from most countries worldwide except the USA, UK, France, Netherlands, Spain, and Australia (technically allowed but restricted in marketing).

By accessing our website, you acknowledge that you have read and understood these Terms and Conditions.